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Voice Logger (Voice Recorder)
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Reviews of Technosmart (1)
technosmart 02/10/2012 Owner's comment
In today's increasingly virtual world, the first interaction a customer has with your organisation is usually
via the phone. Are you aware how quick your organisation is in responding to your customers? Or how
knowledgeable your front-line staff are in dealing with customer queries? Or just how your customer
complaints are being dealt with? The way your organisation handles telephone calls plays a major role in
determining the success and future of your organisation. To understand, monitor and effectively supervise
your organisation's interactions on phone, you need to implement a voice recording solution.